At Twist and Threads, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases.
1. Information We Collect
We collect the following types of personal information when you visit our website or make a purchase:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.
Non-Personal Identification Information: IP address, browser type, device type, operating system, and browsing behavior (e.g., pages viewed, time spent on the site).
2. How We Use Your Information
We use your personal information for the following purposes: - To process and fulfill your orders, including shipping and customer service.
To improve our website and services based on your usage and feedback.
To send you promotional emails, updates, and special offers (you can opt-out at any time).
To communicate with you regarding your orders or inquiries.
3. Data Protection
We take the protection of your data seriously and implement appropriate security measures to safeguard your personal information from unauthorized access, alteration, or disclosure.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how visitors use our site and provide personalized content. You can disable cookies in your browser settings, but doing so may affect your ability to use certain features of the website.
5. Third-Party Services
We may use third-party services such as payment processors, shipping carriers, and email marketing platforms to fulfill orders and communicate with you. These third parties may have access to your personal information only to the extent necessary to perform their services. They are prohibited from using your information for any other purpose.
6. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
To comply with legal obligations, such as responding to subpoenas or court orders.
To protect the rights, property, and safety of Twist and Threads, our customers, and others.
7. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal data.
Opt-out of receiving promotional emails at any time by clicking the unsubscribe link in our emails.
To exercise these rights, please contact us at [Your Contact Email].
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect or maintain information from children. If you believe we have inadvertently collected such information, please contact us, and we will take appropriate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: twistsandthreads@gmail.com