Welcome to Twist and Threads! By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.
1. General Information
These Terms and Conditions govern your use of our website and the services provided by Twist and Threads. By using our website, you agree to comply with and be bound by these terms.
2. Products and Services
Twist and Threads offers a variety of ladies’ suits for purchase through our online store. We strive to ensure all product descriptions, prices, and images are accurate, but there may be occasional errors. Product availability is subject to change without notice.
3. Account Creation
To purchase products, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.
4. Pricing and Payment
All prices listed on the website are in the local currency and are subject to change at any time without notice. Payment for products is processed through secure payment gateways. Any applicable taxes, shipping, and handling charges will be added to the total at checkout.
5. Shipping and Delivery
We aim to process orders as quickly as possible. However, delivery times may vary depending on location and shipping method. Once your order is shipped, we are not responsible for delays caused by third-party couriers or customs processing.
6. Returns and Exchanges
We offer a return policy within 3 days of receiving the product. The item must be in its original, unused condition, and all tags and packaging must be intact. To initiate a return, please contact us via WhatsApp. Shipping fees for returns are the responsibility of the customer unless the product is defective.
7. Cancellation Policy
Orders can be canceled only before they are processed and shipped. Once an order is shipped, it cannot be canceled. If you wish to cancel, please contact us immediately.
8. Privacy Policy
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal data.
9. Intellectual Property
All content on our website, including text, images, logos, and trademarks, is owned by Twist and Threads or our licensors. Unauthorized use of any content from the website is prohibited.
10. Limitation of Liability
Twist and Threads is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. We do not guarantee that our website will always be error-free or uninterrupted.
11. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Twist and Threads operates. Any disputes related to these terms will be resolved in the courts of that jurisdiction.
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our website, you agree to be bound by the revised terms.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us through the appropriate channels provided on our website.